Charm Diamond Centres: A Message to Our Customers and Friends

Date: April 29th - May 20th

Thank you for being a valued customer and friend of your local Charm Diamond Centres store here in Brantford. First and foremost, I hope that you and your loved ones are staying healthy and safe during this challenging time.

As you are aware, our Charm Diamond Centres store in the Lynden Park Mall is temporarily closed for in-store shopping in Ontario due to Covid-19. I wanted to take this opportunity to reach out to each of you and keep you informed as to how we are continuing to serve you.

Both my staff and I have been privileged, over the years, to be here for some of the special milestones in your life. Whether it was designing a special piece of jewellery, repairing a family heirloom, appraising your valued pieces for insurance purposes, replacing a watch battery or perhaps it was simply a catch-up conversation as you were walking by our store.

Although our physical locations are temporarily closed for in-store shopping, I can still assist you in finding that “special” gift for any occasion. Through the process of curbside pick-up, I am able to help you out with any of your jewellery needs, repairs or special orders. For any larger specialty diamond requests, I can share with you video close-ups and images of the actual diamonds for your review.

As Canada’s largest Canadian-owned jewelIery company, I have access to numerous resources to ensure that we address all of your jewellery needs. Please feel free to reach out to me by telephone (519) 752-8131 or via email ( You may also check out our website at If there is a particular piece you would like, please call me and I will make every effort to arrange for same day pickup.

Please be advised that if you have any jewellery with us for repair or if you have placed a special order, we are working very hard to meet all deadlines and I will personally reach out to you when the work has been completed, to make arrangements for a curbside pick-up or delivery. I would also like to assure you that your Lifetime Diamond Guarantee inspections have been extended until after our physical stores reopen.

Be Well,

Anita Pacitto
Charm Diamond Centres
Store #443, Lynden Park Mall